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California

State Fund Hosts Product Fairs Across Golden State

It’s 7:30 a.m. in a ballroom filled with round tables of specially-invited brokers and a delectable breakfast spread. Addressing this select group is California State Fund CEO Janet Frank. Strategically arranged around the room are tables staffed by State Fund’s top executives and most expert professionals. The best of State Fund people and products all in one room. Welcome to the California State Fund’s product fair.  

This fall a team of California State Fund executives, managers, and marketing employees hosted six product fairs across the Golden State to show and tell broker partners about the wide array of products and services available to policyholders. The time was right to make a bold move to get State Fund’s positive message out to brokers that State Fund is a strong and stable provider of workers’ compensation insurance, and we want their business. It was also a chance for State Fund’s top business partners to enjoy a cup of coffee with State Fund’s leadership team.

At six open-house styled events throughout the state, the California State Fund re-introduced brokers to many of the products and services that contribute to its well-earned status as an industry leader. State Fund leadership attended the events, mingled with brokers, and delivered presentations about the self-supporting enterprise that has provided workers’ compensation insurance in California since 1914.

Managers and local representatives from key State Fund functions staffed tables showcasing collateral and promotional materials, along with information about their specific department’s products and services.  Communications, Legal, Underwriting, Group Insurance, Safety and Health Services, Ergonomics, Industrial Hygiene, Audit, Fraud, Online Products,  Claims and Return-to-Work, and Customer Service Center functions were highlighted at the events.

Executives lend supporting role
“State Funds play a major role supporting employers and injured workers across the nation.” said Doug Stewart, State Fund’s Chief Risk Officer. “Even though our business model is receiving much attention because of the national healthcare discussion, stakeholders need specifics about why our “public–private” partnerships work so well. The product fairs are a great step in that direction.”

Other State Fund executives who joined Stewart and CEO Janet Frank at the product fairs included Chief Investment Officer Peter Guastamachio and Chief Financial Officer Jay Stewart, who personally manned a booth with information about State Fund’s “rock-solid” financial status.

Feedback from broker partners and invited guests at each event was outstanding.

Scott Leary, executive director of the 700-member Builders Exchange of Alameda County, found the Berkeley, California fair impressive.

“The depth and breadth of State Fund’s services are quite significant,” Scott said. “Many of us who have been in the business for a long time were still not aware of all the services State Fund offers.”

Joining brokers who offered plaudits for the product fairs was Lorrie Garrity, a claims representative for the James E. McGovern insurance brokerage in Belmont . “In my book their Claims Liaisons raise State Fund right to the top,” said Garrity.

State Fund employees in attendance also saw great value in the product fairs.

“This has been an exciting project. I would jump at the chance to do it again,” said Janet Rowlett, State Fund Field Operations Manager.

More product fairs on the horizon
The idea for the product fairs took roots at a recent gathering of State Fund’s Broker Advisory Council.

Because of the positive feedback from this initial round of product fairs, Rick Quintanilla, Business Development Manager for State Fund, says there will be more in the future. “We intend to continue to do these annually, possibly moving locations to accommodate all business partners,” he said.

Mark Leninger of NEK Insurance, a brokerage with an enduring partnership with State Fund, was equally impressed and buys into the idea of the product fairs.

“What State Fund is doing now is timely and of great value going forward. This demonstrates the dramatic evolution of State Fund’s product lines, particularly online services,” he said.

 

 

Kentucky

Workers' Comp Prices See Another Decrease
Kentucky's largest workers' compensation insurance provider is again lowering its rates for businesses around the state.

The rate reduction by Kentucky Employers' Mutual Insurance (KEMI) amounts to an overall average decrease of 6.0%; businesses eligible for KEMI's preferred tier may see rates decrease by as much as 30%. These rate changes went into effect on October 1, 2009 and apply to both new and renewal policies.

KEMI Announces New Underwriting Manager
KEMI has promoted Jeremy Terry to Manager of Underwriting. Jeremy has been an underwriter with KEMI since 2003 and has held numerous roles within the Underwriting department, including Underwriting Supervisor.

KEMI Making Plans to Host 2010 AASCIF Annual Meeting
Kentucky's breathtaking landscapes and unique, fun-filled adventures offer the ideal setting for hosting AASCIF 2010 Annual Meeting on July 25-28, 2010. Be sure to visit www.aascif2010.com and sign up to receive updates regarding the AASCIF 2010 event.

 

 

Maryland

The following executives were recently promoted or have new corporate responsibilities:  

The IWIF board of directors welcomes its newest member, Lewis C. Powell. Mr. Powell is founder and president of Antiok Holdings, Inc., in LaPlata, Md. IWIF is headed by a nine-member board appointed by the governor for a maximum of two, five-year terms. He replaces Queen Logan Gladden, who served with distinction for the maximum 10 years.

Sharon Rowell, formally Premium Audit director, will assume new responsibilities as Director of the Strategic Business Unit (SBU) for IWIF. She will replace Katherine Emanuel, who will be retiring at the end of the year. The 22-member SBU provides services for municipalities, counties, volunteer fire departments, housing authorities, various affiliated boards and associations, as well as direct accounts.

New legislation impacting IWIF includes the following: 

Senate Bill (SB) 959 requires IWIF to operate, in nearly all respects, like any other commercial insurer, but still allows IWIF to maintain its autonomy regarding rates. The new law clarifies IWIF’s role as a “competitive insurer” and requires IWIF to fully comply with producer licensing and appointment laws. IWIF will also be required to pay the annual regulatory assessment to the Maryland Insurance Administration, but IWIF remains exempt from the 2 percent premium tax charged to other insurers. IWIF is not required to affiliate with NCCI. IWIF’s rates will be reviewed every five years by the MIA.

Senate Bill (SB) 909 amends the Labor and Employment Article to specifically prohibit employers from falsely classifying employees as independent contractors.

 

 

Minnesota

The soft market continues, with pricing down 2.6 percent year-to-date, although the rate of decline has abated somewhat in recent months.

SFM, which unlike some funds is not the market of last resort, was selected recently as one of three servicing carriers for the Minnesota Assigned Risk Plan. SFM expects to service about 9,000 policies for the risk pool. SFM's three-year contract begins Jan. 1.

Earlier this summer, SFM began insuring small- and medium-sized employers for employment practices liability. SFM is providing EPL coverage as an endorsement to the workers' compensation policy. An EPL quote is included with each small business work comp renewal quote.

SFM Foundation, established to award higher education scholarships, celebrated a very successful first year. More than two dozen children of injured or killed workers submitted applications, nine scholarships were awarded, and fundraising efforts significantly exceeded expectations.

 

 


New York

NYSIF is celebrating its 95th year as a reliable, self-sustaining workers' compensation insurance carrier serving New York businesses and injured workers.

Created as part of the NY Workers’ Compensation Law in 1914, NYSIF is a competitive, non-profit carrier currently serving 41 percent of the New York market as a market leader. Since 1950, NYSIF has also written disability benefits insurance for off-the-job injuries and illnesses.

“This is an unsurpassed record of service to the people of New York,” NYSIF Chairman Robert Hurlbut said. “I extend our gratitude to our policyholders for their continued confidence in NYSIF and a heartfelt thank you to our employees who contribute daily to the success of our organization.”

NYSIF is recognizing long-time policyholders throughout 2009 and into the first half of 2010, starting with the first five who have been customers since 1914. In presenting each with a plaque, NYSIF also is posting their company logos and linking their web sites to www.nysif.com.

NYSIF Chief Deputy Executive Director Francine James said NYSIF's workforce is behind its record of stability, service and customer loyalty: "NYSIF's success and longevity can be traced to the dedication of our employees."

NYSIF numbers:

  • Approximately 183,000 employers have workers' compensation policies totaling $1.35 billion in NYSIF premium.

  • NYSIF retained 88.2% of workers' compensation policies and 90.8% of premium in 2008.

  • NYSIF saved policyholders over $500 million through discounts and dividends since 2007.

  • Thirty-five percent of our workforce has 20 years' experience or more with NYSIF.

NYSIF's Board appointed Francine James as chief deputy executive director and secretary to the board. Ms. James previously served as Gov. David Paterson's appointments secretary and, prior to that, as New York Assistant First Deputy Attorney General. Jean Woodard was appointed NYSIF deputy director for finance and administration, and Michael Miliano NYSIF deputy general attorney and assistant secretary to the board.

 

 

Ohio

Ohio BWC Continues Implementation of Plan to Enhance Workers' Compensation System
Most public employers can also expect to see an overall drop in premium rates.

The Ohio Bureau of Workers’ Compensation (BWC) continues its path to bring premium equity to all employers. Led by its Board of Directors and Administrator Marsha Ryan, BWC is amid implementation of a rate reform plan that is lowering premium rates for the majority of Ohio employers.

To achieve premium equity among group-rated and non group-rated state fund insurance employers, the Ohio BWC lowered the average premium rate for non-group employers by 25.3 percent, and raised group-rated employer rates by an average of just over nine percent. These new rates went into effect on July 1, 2009 and are already showing signs of success.

Early estimates show the benefits of rate reform include more affordable workers’ compensation insurance costs for most employers, rates that are more in line with those of other states, and lower base rates for 441 of Ohio’s 532 manual classifications. It is also estimated that more than 178,000 employers will see a $100 million drop in premium. In addition to the benefits to private employers, rate reform is responsible for a recent 17-percent rate cut for public employers effective January 1, 2010. Since 2008, these Ohio public employer taxing districts have experienced rate reductions of 22 percent.

BWC’s rate reform efforts are the result a comprehensive study of rates, processes and programs. This comprehensive study, performed by Deloitte Consulting, LLC, was completed earlier this year and resulted in 146 recommendations for change. Recently, BWC Administrator Ryan provided an overview of the study’s findings and the agency’s progress in implementing its recommendations to the Ohio General Assembly. “Rate reform is resulting in Ohio employers paying rates that more closely match the risk they bring to the workers’ compensation system. It also eliminates a major portion of the vast premium inequity between group rated and non-group- rated employers,” said Ryan.

BWC continues to evaluate the results of the comprehensive study and anticipates implementation of a number of the 146 recommendations will take place over the coming months and years.

For more information about Ohio BWC visit  www.ohiobwc.com.

 

 

Oklahoma

Task Force on privatizing CompSource
Oklahoma’s Legislature established a Task Force to study and identify the steps that would be needed to privatize CompSource Oklahoma by Dec. 10, 2010. Presentations to the Task Force have included:

  • Douglas Dirks, President and CEO of Employers Holdings, Inc. on behalf of Nevada's workers' compensation insurer;

  • Russ Oliver, former President of Texas Mutual;

  • Oklahoma's former State Attorney General, Larry Derryberry, on the 1975 Supreme Court ruling Moran v. Derryberry which ruled CompSource's assets belong to its policyholders;

  • The National Council on Compensation Insurance; and 

  • National American Insurance Company (NAICO), one of the top ten writers of workers' compensation policies in Oklahoma, which offered a plan and recommendation to sell CompSource.

The Task Force will present its recommendations to members of the Legislature and the Governor by Dec. 1, 2009.

CompSource Medicare reporting
CompSource recently completed a project that involved Medicare reporting, Sec. 111, which requires submission of information by group health and workers’ compensation health plans. “Our Medicare project team did a great job to ensure we met Medicare’s requirements before their deadline,” said Don Holman, CompSource claims director.

 

 

Oregon

SAIF releases Spanish-language Worker Guide
Eleven percent of the Oregon population is of Latino origin (with a 167-percent rise in the greater Portland and Salem areas since 1990.) Of these a significant number of workers prefer communication in Spanish. To provide better service for these workers, SAIF Corporation recently released its online Spanish-language Worker Guide (La Guía para Trabajadores.) Just like SAIF's English-language Worker Guide, the fully translated Spanish- language Worker Guide provides advice for injured workers, including information about claim management, getting back to work, rights, and responsibilities, fraud prevention, and medical care information. To see the Spanish-language Worker Guide, visit www.saif.com

2009 direct earned premium similar to 2004 levels  
SAIF reports that its year-to-date direct premium (as of June 30) is down 18 percent from the same period in 2008, to $180.6 million from $219.6 million. The most recent comparable year was 2004, when SAIF's direct earned premium was $174 million during the first six months of that year.

For the same year-to-date period (January 1, 2009 to June 30, 2009), incoming claims count declined 20 percent.

Oregon's pure premium rates continue to fall
Oregon's workers' compensation rates are slated to fall by an average of 1.3 percent for 2010. This marks the fourth straight year of decreases and 20 years without an increase.

The Department of Consumer and Business Services estimates that the rate decrease will save employers $18.1 million in 2010. Since 1991, Oregon employers have realized $17.4 billion in savings, while benefits and services for workers have improved. Since 2004, workplace injury and illness rates in Oregon have declined nearly 19 percent, and since the late 1980s, more than 50 percent.

 

 

Texas

New, familiar faces assume leadership roles
Texas Mutual promoted Lisa Corless to chief operating officer and hired Steve Math as senior vice president of underwriting. The company also announced that Cecily Gallagher has assumed her new role as corporate actuary and chief risk officer.

Texas Mutual earns high performer designation
August 24, 2009 - Texas Mutual Insurance Company was recognized as a "high performer" in the Performance-based Oversight (PBO) report issued by the Texas Department of Insurance, Division of Workers' Compensation (DWC). The report evaluates carriers' timeliness in submitting required data to the state, paying health care providers for their services and delivering income benefits to injured workers.

New policyholders earn dividends
In November, Texas Mutual distributed about $1million in dividends among first-year policyholders with acceptable loss ratios. This marks the final phase of the company's $75 million dividend distribution. Approximately 38,000 business owners, representing 79 percent of Texas Mutual's policyholders, received a dividend as a reward for committing to workplace safety.

Texas workplace fatalities decrease
Texas recorded 457 work-related fatalities in 2008, a 13 percent decrease compared to 2007 when 528 fatalities occurred, according to a report issued this fall by the Texas Department of Insurance. Nationally, there were 5,071 fatal work injuries in 2008, a decrease of 20 percent from the revised total of 5,657 that occurred in 2007.

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