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IT Committee Eyes Ways to Manage Internet Risks

 

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IT Committee Eyes Ways to Manage Internet Risks

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Image of computer threatSubmitted by the Information Technology Committee

AASCIF members' use of the Internet or the Web to deliver policy and claims information to policyholders, brokers and employees has increased dramatically. This increasing use of the Web means an increased risk to host organizations’ information systems environments. For example, over a one-week period, SecurityFocus of San Mateo, California, tracked 10 million security incidents. The results indicate that 64 percent of the threats targeted the victim’s web applications.

Hackers are a lazy lot - they will target a weak link within a system, the door with the easiest lock to pick! Increased focus over the years has been on hardening systems through firewalls, segmented networks, strong authentication, Virtual Private Networks, and Intrusion Detection Systems. However, it is the internal end user and trusted business partner who are the most important parts of an organization’s information systems security posture. Threats to the trusted user are many, including:

  • “Social Engineering” (i.e., the use of non-technical means to obtain information to break into a system);
  • Laptop and media theft;
  • Remote machine attacks; and
  • Malicious code.

The attacker will exercise these threats through a variety of means, exploiting particular known system vulnerabilities by:

  • Taking advantage of user trust and user ignorance of corporate policy that it is poor practice to share his or her passwords with anyone regardless of who they are. Earning this unqualified end user’s trust is accomplished via Social Engineering;
  • Stealing laptops and removable unprotected media and accessing (and selling) the private data to their advantage;
  • Attacking remote host operating system and application vulnerabilities that have not been updated with the latest security patches; and
  • Introducing malicious code such as viruses, worms or Trojan horses onto the end user’s machine unprotected from viruses that can later be used for entry into the corporate information system.

Threat

Vulnerability

Security Control

Social Engineering

Ignorance and Trust

Training and Awareness

Laptop and Media Theft

Unprotected Media

Encryption and Strong Passwords

Remote Machine Attack

Unpatched Host Operating Systems and Applications

Latest Software Patches, Personal Firewall

Malicious Code

Outdated or No Virus Protection

Updated Virus Protection

Managing the Risk: Security Controls

There is no "silver bullet"; however, there are a number of things management can do to make your network more secure. You can manage the risk by deploying particular security controls to your users’ environment.

  1. Periodically require users to read and acknowledge the latest corporate security policies and procedures covering good password management practices and incident reporting. Ensure that they know whom to contact when someone has asked them for their password. Reporting these incidents now may protect others within your organization from the same threat in the future.
  2. Ensure that users physically protect their laptops and removable media. If they cannot physically secure their laptop, ensure that they have at least properly encrypted the media or are using strong passwords to protect the media, and have backed up the data to ensure minimum impact of its loss.
  3. Ensure that users update their remote computers with the latest software and application security patches. Additionally, they should add a personal firewall to their machines if they are attached to the network remotely via a dial-up or broadband (DSL, cable modem) connection.
  4. Ensure that your organization installs virus protection software on each and every host, desktop, and laptop and that the latest virus definitions are installed and are protecting those machines from malicious code.

Resources

This article did not intend to provide all the information necessary to protect the State Funds from Internet threats. There are many other places to go for help. Here are just a few:

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